Role: Anti-Social Behaviour Housing Officer REF 1714951
Contract Length: 3 months initially
Location: Hybrid/Rugby – 1 day remote
IR35: Inside
Pay Rate to Intermediary: £25.34 per hour
Spinwell is recruiting for an Anti-Social Behaviour Housing Officer for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE ANTI-SOCIAL BEHAVIOUR HOUSING OFFICER
- Manage a mixed caseload of routine and complex ASB and tenancy breach cases.
- Carry out thorough, evidence-based investigations into complaints and reports of ASB.
- Adopt a victim-centred and trauma-informed approach to casework.
- Identify vulnerability at the earliest opportunity and make appropriate referrals.
- Deliver a high standard of customer service in line with council’s Customer Service Standards.
- Take full ownership of allocated cases, ensuring compliance with council policies, procedures, and legal frameworks.
- Prepare and submit legal applications, including ASB injunctions, Notices of Seeking Possession (NOSPs), and other enforcement tools.
- Draft clear, accurate, and effective witness statements and court documentation.
- Work collaboratively with internal teams, including Housing, Community Safety, and Legal Services.
- Liaise and build positive working relationships with external partners such as Police, Social Services, support agencies, and community groups.
- Make proactive use of all available tools and powers to prevent and resolve ASB.
- Contribute to service improvements, innovation, and “right-first-time” delivery.
- Be responsive to community needs and contribute to creating safer neighbourhoods.
SKILLS/EXPERIENCE OF THE ANTI-SOCIAL BEHAVIOUR HOUSING OFFICER
- Strong working knowledge of ASB legislation, tools, and powers, including injunctions, community protection measures, and possession proceedings.
- Relevant experience within housing management, community safety, or a related field.
- Excellent attention to detail, with the ability to maintain accurate, timely records.
- Demonstrable experience of effective case management within agreed timescales.
- Ability to prioritise workload and adapt to changing pressures and demands.
- Self-motivated, organised, and able to work independently with minimal supervision.
- Excellent verbal and written communication skills, including report writing.
- Confident in dealing with challenging situations and difficult conversations.
- Proficient in Microsoft Office and able to use case-management or CRM systems.
- Ability to demonstrate behavioural and organisational competencies required council.
- Business insurance for cars needed or ability to gain business insurance for driving purposes.
If you are an Anti-Social Behaviour Housing Officer, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us