Role: Deputy Director of Digital Standards and Inclusive Design
Contract Length: 3 months
Location: Hybrid/Manchester - the onsite expectation is a minimum of 2 days per week in office (With travel to London between one day every two weeks or once a month)
IR35: Inside
Pay Rate to Intermediary: £875-£985 per day
Security Clearance: BPSS
Spinwell is recruiting for an Deputy Director of Digital Standards and Inclusive Design for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE DEPUTY DIRECTOR OF DIGITAL STANDARDS AND INCLUSIVE DESIGN
- Be a visionary Deputy Director of Digital Standards and Inclusive Design to lead and incubate ideas that drive end-to-end service journey transformation within the public sector, with a particular focus on digital and technology standards, accessibility and inclusive design. This role is pivotal in shaping the future of digital government, ensuring seamless, proactive, and experience-centred public service delivery.
- Work across departmental boundaries, setting the strategic direction for end-to-end service transformation, including modernising service and digital standards into a more coherent framework, and improving accessibility across public sector services, collaborating with a wide range of stakeholders to identify and pilot innovative solutions, ways of working and operating models, which include compliance, that demonstrate best practices for a world-leading digital government.
- Develop and incubate innovative ideas that drive comprehensive service transformation across government, including through evolution of the digital Service Standard, accessibility and inclusive design work.
- Identify and seize opportunities to enhance public service delivery from an end to end perspective, including through AI-enabled solutions.
- Pilot new concepts to demonstrate effective and efficient public service models.
- Develop the means by which we set standards for and measure the quality and accessibility of digital government services.
- Monitor a portfolio of products, service standards, accessibility and transformation initiatives through to delivery.
- Oversee the timely responding to parliamentary, NAO reporting and Public Accounts Committee correspondence associated with this portfolio.
- Drive up service quality, embedding service and product centred ways of working, to ensure continuous improvement.
- Collaborate with government departments, academia, think tanks, and industry partners to generate and test new ideas.
- Drive different ways of working across public and private sectors, using innovative procurement and commercial methods to build mutually beneficial partnerships and (build and) access SMEs and scale ups.
- Engage with Senior Leaders across DCMS and public sector more widely ensuring service standards and accessibility opportunities are identified and developed.
- Identify and prioritise opportunities to create simple, joined-up, and proactive experiences with a focus on driving the delivery of solutions and experiences that transcend departmental boundaries.
SKILLS/EXPERIENCE OF THE DEPUTY DIRECTOR OF DIGITAL STANDARDS AND INCLUSIVE DESIGN
- A visionary and creative thinking with the ability to build, inspire and lead diverse teams and a broad range of stakeholders at all levels and across the whole of the public sector.
- Experience as a thought leader on the role of service design, service standards, accessibility and work openly to communicate their approach and drive adoption of best practice.
- Experience of being a strong, visible and vocal leader for digital government, setting the tone, culture and standard for ways of working, be data led, and promote a culture of experimentation and continuous improvement.
- Experience to build, lead and motivate a team of digital, data, accessibility, standards and research specialists building a progressive and inclusive culture.
- A strong understanding of end-to-end service delivery and user experience design and ideally experience and a passion for accessible and inclusive design.
- Demonstrated ability to incubate and pilot innovative ideas within a complex organisational landscape.
- Exceptional collaboration and partnership-building, communication and interpersonal skills.
If you are a Deputy Director of Digital Standards and Inclusive Design, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
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