Role: Assistant Supply Chain Delivery Manager REF 83277
Contract Length: Until 31/03/026
Location: Hybrid/Cardiff preferably or other offices: Birmingham, Sheffield, Newcastle, Manchester, Glasgow, Leeds
IR35: Inside
Pay Rate to Intermediary: Market Rate
Security Clearance: BPSS
Spinwell is recruiting for an Assistant Supply Chain Delivery Manager for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE ASSISTANT SUPPLY CHAIN DELIVERY MANAGER
- Reporting into the Hard Service Supply Chain Delivery Manager (SCDM), this role will support the SCDM in the overall delivery of services and supplies from the Estates Supply Chain Partners.
- As directed by the SCDM this role will work in conjunction with internal stakeholders and external parties to assure the highest quality services are delivered to client Estate
- Collaborating with Service Delivery Operations, Projects, Change teams, as well as the wider client Estates Teams and other supplier stakeholders to establish relationships and identify issues with suppliers and find methods to resolve arising problems.
- As directed by SCDM, collaborating with the supplier and stakeholders to explore innovative methods of collaboration to provide cost-effective solutions and improve service.
- Supporting the delivery performance of the supplier, ensuring contracted services are discharged correctly. working closely with client Category Management (Commercial team) and Supply Chain Management team on issues that require day to day commercial input or escalation as well as working closely with client Estates’ H&S, Asset and Compliance teams to deal with supplier issues and escalations.
- Working with the SCDM to support delivery of supply chain requirements, collaborating with internal teams to resolve supplier issues, understanding the supplier constraint and delivery difficulties and work with them and stakeholders to provide solutions, undertaking a review of Management Information, identifying potential gaps in service, and collaboratively developing corrective actions with the supplier, Commercial and SCM.
- Supporting the management and coordination of the Integrator CAFM system and associated supplier systems.
- Managing complaints and escalations around supplier services
- Producing reports in Excel, PowerPoint and Power BI, attending meetings as required by the SDM.
SKILLS/EXPERIENCE OF THE ASSISTANT SUPPLY CHAIN DELIVERY MANAGER
- Experience of contractor service delivery management best practice and awareness of innovations and changes within the industry
- Understanding of CAFM systems to engage with the integrator to ensure compliance data is accurate and required reporting is maintained.
- Operational experience of working with hard/soft facilities management contracts and with a range of suppliers
- Ability to work on multiple complex projects across multiple locations, delivering success and developing reports.
- Good stakeholder management skills, confident in communicating with internal and external stakeholders at various levels of seniority, engaging and collaborating to build effective networks in order to deliver goals and objectives.
- Proven ability in articulating data in power BI to transfer into reports to present to SLT
- Understanding of “Continuous Improvement Programme” implementation with Strategic Suppliers
- Awareness of Supplier and Customer Relationship Management tools and techniques
- Understanding of risk management strategies and processes to manage key risks and develop contingencies (including manual intervention) where required.
- Ability to build effective client and stakeholder relationships.
- Management of National or Multi Site Contract
- Drive resolution of overdue PPMs and remedials to minimise any associated compliance risk.
If you are an Assistant Supply Chain Delivery Manager, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
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