Role: Lead Officer REF 1545384
Contract Length: 3 months with potential extension
Location: Hybrid/Rugby – 40% site presence
IR35: Inside
Pay Rate to Intermediary: £28 per hour
Security Clearance: Standard DBS
Spinwell is recruiting for a Lead Officer for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE LEAD OFFICER
You will be responsible for managing and supporting Housing Officers to deliver high-quality housing services, ensuring legal compliance and effective enforcement of tenancy conditions. The role involves direct engagement with tenants, overseeing complex cases such as antisocial behaviour, and promoting tenancy sustainment through multi-agency collaboration. You'll be expected to handle complaints, lead on case management processes, and liaise with internal teams and external organisations to support service delivery for the client. Additionally, you'll ensure accurate case documentation, monitor service performance, and contribute to ongoing improvements through data analysis.
If you are a Lead Officer, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
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