Assistant Workplace Manager - Central Government

Role: Assistant Workplace Manager REF 100962
Contract Length: 6 months
Location: Hybrid/Sheffield – 3 days in the office
IR35: Inside
Pay Rate to Intermediary: Up to £550 per day
Security Clearance: SC requested

Spinwell is recruiting for an Assistant Workplace Manager for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE ASSISTANT WORKPLACE MANAGER

• support senior management team by monitoring supplier performance using the client digital reporting tools as appropriate (awareness training on the use of these reporting tools will be provided). The focus will be on managing about-to-breach work orders, work orders in backlog, PPM compliance and managing delay approvals.
• be responsible for capturing and resolving customer issues and complaints from client organisations (via the CRM Salesforce platform) or those arising from the helpdesk, escalating as necessary to workplace managers and wider directorates to ensure timely action.
• effectively support the management of supply-chain partners to ensure service delivery standards and performance is in line with the expected standards, ultimately driving our great places to work agenda from the front. This will involve participation in the Tier 1 governance meetings with suppliers and stakeholders.
• work collaboratively with colleagues from other key areas within WSD (e.g., the H&S, Security, Engineering, Sustainability, Social Value and H&S compliance teams) and will play a key part in ensuring client delivers the required levels of contractual and statutory compliance to our clients to ensure customer satisfaction.
• track progress and escalate new and emerging operational risks to senior management team/s and maintain the region’s Operational Risk Register.
• support senior management team fulfil their contract management responsibilities by assisting with the management of all contract variations, risk notices and contract notices using the data systems (Planon) and processes as required.
• Review and update, as required, contractual service details for each property via agreed variation / scheduling and commercial process; ensuring data accurately reflected on relevant systems.
• support key functions across the region (e.g., management of client / contract spend data, maintaining change control registers).
• monitor and update contractual change control (CCR) registers, ensuring all contract variations, risk notices, contract notices and other contractual documentation is recorded accurately within the client’s digital repositories.
• monitor group email accounts.
• Assist with audit preparation and tracking progress against agreed actions.
• Participate in supplier self-audits, tracking progress against agreed actions and remedial work orders logged on the Helpdesk.
• track progress and escalating new and emerging operational risks to senior management team/s.
• support the financial approvals (billable works submissions) across own and wider region to ensure contractual payment requirements are fully met;

  SKILLS/EXPERIENCE OF THE ASSISTANT WORKPLACE MANAGER

• An experienced property and/or workplace service management professional with knowledge of asset

• management, client management, contract management and customer excellence.
• An experienced supplier management background covering all aspects of facilities management (i.e., Soft FM,
• Maintenance and Physical Security services).
• Analytical mind-set with the ability to assimilate a wide range of data sources to inform decision making.
• Be effective at using data to inform decision-making to drive value and contractual / statutory compliance.
• Excellent interpersonal, communication and presentational and team working skills.
• An ability to perform under pressure and to self-prioritise to ensure milestones and deadlines are met.

If you are an Assistant Workplace Manager, apply now or send your CV to Spinwell!

We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.

Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us

Disability Confident

As a member of the disability confident scheme, the client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.

Armed Forces Covenant

The client is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.

If you qualify for the above, please notify us and quote the role you are applying for.

We will be in touch to discuss your suitability and arrange your Guaranteed Interview.

Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let us know.