Learning Manager
12 months fixed term contract
Hybrid/Manchester or London
Salary: London: £61,368 - £68,186 per annum and rest of UK: £53,185 - £59,095 per annum
Spinwell is recruiting for a Learning Manager for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE LEARNING MANAGER
This role will facilitate and deliver the provision of relevant, specific learning that builds capability, confidence and performance. The role will support the embedding of learning into everyday working life and ensuring learning is visible, valued and aligned to organisational priorities.
You will be contributing to workforce capability, leadership effectiveness, employee engagement, compliance and a strong learning culture across the organisation to facilitate and deliver the key priorities this year.
Supporting with the onboarding and induction of new colleagues, tracking learning completion and continuously improving the learner experience based on feedback and data will be a key activity.
Making learning visible and easy to access you will partner with the business to communicate learning opportunities and work with managers to embed development into day-to-day performance.
SKILLS/EXPERIENCE OF THE LEARNING MANAGER
Behavioural Skills
Shapes Solutions
- Thinks creatively to address challenges, proposing ideas that improve processes and exploring unconventional approaches where appropriate. Actively tests and refines ideas to enhance outcomes.
- Analyses information critically, weighing pros and cons to make decisions that enhance performance. Considers multiple perspectives to identify the best course of action and addresses potential risks proactively.
- Regularly evaluates processes, suggesting and implementing changes to improve efficiency, quality, or outcomes. Monitors the effectiveness of improvements to ensure sustained benefits.
Delivers Effective Outcomes
- Balances multiple priorities within the role, ensuring tasks align with broader team and organisational objectives. Proactively identifies potential challenges and adjusts plans to stay on track, delivering consistent results.
- Takes full ownership of responsibilities, proactively resolving challenges and implementing effective solutions. Maintains focus on delivering high-quality results and meeting expectations consistently.
- Maintains high standards by delivering quality outputs within deadlines, proactively managing competing demands. Challenges unrealistic timelines that could compromise quality and suggests adjustments where needed.
Technical Skills
Compliance and governance
- Supports engagement with regulators and stakeholders by preparing data, analysis, and responses to compliance or regulatory requirements.
- Applies governance policies in line with regulatory requirements. Escalates concerns and supports audits or reviews.
- Understands the importance of SLAs in defining service expectations and meeting customer satisfaction goals.
- Collects and organises data for analysis, ensuring data quality and adhering to defined standards
Customer experience, improvement and communication
- Maintains communication channels, ensuring content is delivered accurately, on time, and aligned with audience needs.
- Analyses and interprets data independently to identify trends, measure impact, and drive continuous improvement initiatives.
- Recognises the importance of providing a seamless experience across multiple channels (e.g., digital, in-person, customer support).
- Supports the development and communication of employee experience resources, using feedback from employees and networks to highlight areas for improvement.
Learning and Development
- Supports translation of organisational goals into learning briefs. Shares priorities and context with to enable relevant delivery.
- Gathers and organises insights from teams, performance reviews, and feedback to identify surface-level learning needs. Supports tracking and prioritisation.
- Collects and organises feedback and engagement data. Identifies patterns or areas for improvement in delivery.
- Promotes available learning opportunities and helps people navigate options. Encourages reflection and peer learning.
Stakeholder Management
- Can list the core stakeholder types relevant to DCC or Project (e.g regulatory, operational, delivery partners)
- Understands what stakeholder impact analysis is and can describe how it supports delivery.
- Recognises common methods used to gather and record stakeholder requirements (e.g workshops, technical interviews)
- Understands what a stakeholder communication plan is and its purpose in delivery
If you are a Learning Manager, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us