Role: Records Officer REF 104265
Contract Length: 6 months
Location: Hybrid/Mansfield – 3 days per week in office
IR35: Inside
Pay Rate to Intermediary: Market Rate
Security Clearance: BPSS
Spinwell is recruiting for a Records Officer for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE RECORDS OFFICER
- Deliver an efficient records management service, responding to requests and retrieving, tracking and returning physical records, files and maps.
- Conduct accurate and comprehensive records searches to support business operations, customer enquiries and statutory information requests, including FOI and SAR requests.
- Provide expert guidance on electronic document and records management systems, ensuring effective information governance and data quality.
- Manage records retention, disposal and data migration activities, ensuring compliance with legal, regulatory and organisational requirements
- Build strong relationships with internal and external stakeholders, delivering excellent customer service and managing service requests, visits, invoices and charges.
- Maintain secure and compliant records storage facilities, overseeing physical record movements, health and safety standards, and continuous process improvements.
SKILLS/EXPERIENCE OF THE RECORDS OFFICER
- Experience in records management, ideally within a government, public sector or regulated environment.
- Strong understanding of information governance, records lifecycle management and data handling best practice.
- Knowledge of data protection principles and experience handling sensitive or confidential information securely.
- Ability to conduct thorough records searches and provide accurate information to support business and customer requirements.
- Proven track record of delivering excellent customer service, responding effectively to requests from a range of stakeholders.
- Experience using electronic document and records management systems (EDRMS) and related information management tools.
- Professional records management qualifications are desirable; however, relevant practical experience is equally valued.
- Exposure to Freedom of Information (FOI) and Subject Access Request (SAR) processes would be beneficial but is not essential.
- You must be physically capable of working at heights and with heavy loads to carry out this role.
If you are a Records Officer, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us
Disability Confident
As a member of the disability confident scheme, the client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.