Deputy Director of Estates - NHS

Role: Deputy Director of Estates
Contract Length: 2-3 months
Location: Client hospitals in Surrey with a requirement to work largely at other Trusts’ sites including Group head office in Outer London, Tooting and other community locations.
IR35: Inside
Pay Rate to Intermediary: Up to £81.07 per hour
Security Clearance: N/A

About the Role

Spinwell is recruiting for a Deputy Director of Estates for an excellent opportunity within the public sector.

Key Responsibilities

• Support the GCFIEO with the delivery of a unified approach to the delivery of Estates, Facilities Clinical Engineering and Medical Physics and capital development services to achieve compliance across the Group, based on the NHS Premises Assurance Model
• Based on the above, review all and any compliance issues and develop medium and long term remedial strategies where required.
• Hold corporate responsibility for facilities, infrastructure and environment policies, and provide assurance to Board with respect to compliance with these policies.Formulate appropriate policy and governance arrangements.Accountable for relevant legislation and regulatory compliance and production of supporting evidence.
• Responsible for establishing and updating Group policies in connection with facilities, infrastructure and environment services and inputting to the development of other Group policies.
• Lead and encourage the development of new and innovative practice to ensure the continuous improvement, efficiency and effectiveness and the development of high standards
• Provide highly complex, sensitive information relating to strategy, policy and technical systems to directors and senior managers.
• Providing advice and counsel about areas of non-compliance and accountability for doing this with emphasis on practical risk management actions, and ownership of those actions.
• Ensure that the Infrastructure Committee is provided with the right information to assure the Board on compliance issues and the prioritisation of capital funds for backlog maintenance and refurbishment projects.
• Own the overall performance management system and associated reporting processes for the business management function, to give assurance to the Infrastructure Committee as above.
• Lead and develop the services associated with the Business Management function within the division to ensure that there is a consistent group approach to estate strategy / space planning, property, compliance, reporting etc.
• Responsible for ensuring that appropriate technical advice is available to all Trust managers and the Board as required on issues relating to the provision of services.
• Support and deputise for the GCFIEO as and when required for any matters within the Directorate ensuring a consistency of approach and unified messaging from the Division.At times, this will involve relaying highly contentious, highly sensitive information linked to (for example) remedial works, service delays, prioritisation of capital schemes which lead to major service change.
• Line manage the discrete functions of Workforce transformation, estates strategy and project management, property, compliance/ audit
• Accountable for all facilities, infrastructure and environment financial budgets Trust, achieving best value for money and efficiencies, ensuring that expenditure is within budget, achieve any outcome targets and producing and delivering against savings plans.
• Hold accountabilities for all financial, contract, business and performance aspects of facilities, infrastructure and environment facilities functions at Trust, managing and minimising financial risk and creating business opportunities.
• Overall, financial responsibility ensuring controls are in place for revenue and capital budgets including contracts and purchasing in compliance with Trust’s Standing Financial Instructions.
• Develop and deliver cost improvement programmes which mitigate cost pressures and reduce the overall cost of delivery of facilities, infrastructure and environment services.
• Monitor and review expenditure for Trust ensuring budgets and establishment plans are prepared and managed which reflect the requirement of the service and workforce plan, are consistent with available resources and take any corrective action as necessary.
• Continue to work with Southwest London ICB to ensure the requirements of both Trusts are included within the SWL estate strategy and infrastructure plan together with ongoing efficiency work around passenger transport contracts and property usage.
• Work with the GCFIEO to investigate and implement further integration opportunities, develop and implement a longer term resourcing plan based on the Group E&F strategy that looks to define clear demarcation between centralised activities, areas of collaboration and site led work.
• Following analysis of highly complex multi-source data, support the GCFIEO with the financial performance of Estates and Facilities across the Group, leading on seeking potential efficiency savings through ways of working and Group efficiencies.
• Strengthen links with stakeholders such as Governors, NHSE, Local Authorities etc. to ensure that the work of the estates and facilities team is understood and becomes an exemplar within the NHS.
• Responsible for ensuring that all stakeholders fully appreciate and recognise the facilities, infrastructure and environment implications of their proposals ensuring that the FIE team are fully integrated and supportive of the client strategic objectives.
• Responsible for ensuring the implementation and management of an effective emergency on-call and out-of-hours service is available to the Trust to ensure business continuity.
• Accountability for ensuring a robust performance framework is in place to monitor the division’s performance.
• On behalf of Boards and Committees, undertake deep dives and one off audits as necessary to offer Group wide assurance.
• Champion the work of the Estates and Facilities team within the Trusts, improving communication from the teams and celebrating successes.

As a manager of people, you must;

• Lead, manage, motivate and develop staff so as to maintain the highest morale levels and create a climate within client which is characterised by collaboration and transparency as well as high technical and professional standards.
• Familiarise yourself with the group’s range of health and wellbeing services. Encourage and support staff to look after their health and well-being, including the release of staff to attend health and wellbeing activities and interventions.
• Manage the health and safety of staff, including stress and ill health in accordance with Trust policies, procedures, legislation and best practice, seeking guidance from others where needed.
• Ensure you communicate the organisation’s purpose and direction. Set clear objectives to enable staff to see how their work contributes to the group’s success. Be visible to your team, in person or via electronic tools, listening and respond to the views of team members.
• Provide staff with feedback on their contribution at work, coaching and developing them in their role.
• Appraise your staff regularly, supporting their personal development within the available resources.
• Ensure staff undertake mandatory and statutory learning at intervals detailed in the relevant group policies.
• Create high performing teams that have a strong sense of purpose, delivering strongly against output targets and expected behaviours.

Essential Skills and Experience

• Masters’ degree or equivalent experience, plus significant further specialist knowledge
• Significant specialist knowledge and experience as below in a number of disciplines gained over an extended period of time.
• Evidence of continuing professional development
• Significant experience of people management, information management, financial management and service performance and delivery
• Extensive experience of successfully negotiating large service contracts
• Extensive experience of successfully managing service based contracts
• Expertise within specialist Estates/Facilities healthcare function
• Evidence of team and individual interventions to develop and implement strategies/programmes of work
• Demonstrable experience of building, maintaining, and utilising successful partnerships and working collaboratively
• Demonstrate a thorough understanding of the NHS
• Significant experience of managing large, complex budgets/delivering savings
• Significant experience in financial forecasting, workforce scheduling and planning
• Evidence of setting and achieving ambitious targets and of implementing innovative solutions to improve services within financial constraints
• Experience of establishing effective financial control procedures
• Ability and evidence of contributing to policy formulation
• Experience of best value and market testing programmes
• Experience of working with Private Sector to deliver quality services and working with key stakeholders and service users to develop SLAs
• Significant experience of delivering strategic Estates, Facilities or Capital projects in a healthcare setting.
• Excellent organisational and analytical skills
• Highly developed, expert decision making skills in complex situations
• Advanced audit, analytical and judgement skills, able to interpret highly complex facts or situations and a comparison of a range of options
• Highly Skilled inleading cross-functional teams
• Effective communicator both orally and on paper
• Skills in motivating
• Strong Project management skills
• High level influencing, negotiating and facilitating skills
• Personal efficiency and ability to prioritise competing demands (and those of others) and able to thrive when working under pressure
• Frequently able to concentrate on detailed documents, yet able to respond to immediate and changing service-related priorities – an effective time manager
• Ability to develop and maintain accurate record keeping systems and procedures and responsibility for ensuring that appropriate departmental information systems are kept updated.
• Excellent report writing skills and proven ability to draft high quality reports and other documents
• Advanced keyboard skills (Word, PowerPoint, Excel) due to significant report writing needs
• On behalf of the service, able to take national and local strategies and policies, initiatives and strategies and turn these into credible, workable, local plans that impact positively across the organisation
• Demonstrates a compassionate leadership style with a track record of improvements to equality, diversity, inclusion, and social justice
• Exceptional communicator, able to create impact and demonstrate proactive relationship management with a range of stakeholders
• Command highly technical skills across a range of specialist services and be able to articulate the consequences of decisions taken to be understood by non-technical decision makers. This may involve highly complex/sensitive/contentious information that must reassure where barriers to understanding exist and where messages may not be well received
• Ability to motivate and coach staff
• Ability to sensitively and effectively manage staff performance, grievance or disciplinary issues.
• Drive, energy, enthusiasm and resilience to achieve end results
• Understanding the health sector and issues
• Political acumen and effective networking skills
• Able to articulate a strong vision and strategic direction and translate into achievable objectives and plans
• Innovative thinker, capable of securing effective and balanced solutions which consider the longer term
• Ability to demonstrate the skills to be a good team member who motivates others and develops strong working relationships at all levels of the organisation
• Able to constructively challenge and support
• Willing and able to take personal responsibility
• Flexible in their attitudes and behaviours to support team working and delivery of objectives
• Respects, values and cares for others
• Results orientated
• Strong emotional intelligence capabilities
• Self-management - the ability to manage own emotions and be resilient in a range of complex and demanding situations
• Comfortable in giving and receiving constructive professional challenge, including the reporting of performance/ project progress which may not be as expected/ intended
• Self-awareness - knows own strengths and limitations and understands own emotions and the impact of own behaviour on others in diverse situations
• Able to manage conflict in order to bring about positive outcomes
• Able to travel across the “patch” to various sites as necessary
• IT literate: proficient in common systems including in the use of Word, Excel and Email packages

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