Role: Principal Process and Performance Manager REF 95050
Contract Length: 11 months
Location: Hybrid/Aldermaston/Paddington - 2 days per week on site
IR35: Outside
Pay Rate to Intermediary: Market Rate
Security Clearance: SC requested
Spinwell is recruiting for a Principal Process and Performance Manager for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE PRINCIPAL PROCESS AND PERFORMANCE MANAGER
The client is looking for someone who’s a seasoned product owner or manager, ideally with experience in tech or SaaS, who can bridge the gap between contract lifecycle management and system configuration for your Jaggaer implementation. They should be able to design processes, create and manage content, and lead the team through the next phase of our transformation. Strong communication, leadership, and analytical skills are a must, and any experience with contract management systems or SaaS configuration would be a real bonus.
SKILLS/EXPERIENCE OF THE PRINCIPAL PROCESS AND PERFORMANCE MANAGER
- No specific qualifications or memberships listed, but strong product management background required
- Strong leadership & interpersonal skills
- Excellent communication & presentation
- Analytical & problem-solving
- Excellent writing & editing
- Deep understanding of S2C and CLM processes
- Deep understanding of UX & user-centred design
- Able to conduct/analyse user research & usability tests
- Able to translate outcomes into detailed process & digital requirements
- Prioritisation & decision-making under pressure
- 5+ years as Product Owner, Product Manager, or similar in a product-driven environment (ideally tech, SaaS, or digital products)
- Proven delivery of new products with a content focus in transformation programmes
- Experience creating content strategies
- Experience collecting, distilling & prioritising user requirements across numerous stakeholders and personas
- Experience working with cross-functional teams (People, Systems, Data, Change/Comms)
If you are a Principal Process and Performance Manager, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us
Disability Confident
As a member of the disability confident scheme, the client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.
Armed Forces Covenant
The client is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.
If you qualify for the above, please notify us and quote the role you are applying for.
We will be in touch to discuss your suitability and arrange your Guaranteed Interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let us know.