Corporate Support Manager - Central Government

Role: Corporate Support Manager REF 103676
Contract Length: 6 months
Location: Hybrid/London – 2 days per week in office
IR35: Inside
Pay Rate to Intermediary: £289 per day
Security Clearance: BPSS

Spinwell is recruiting for a Corporate Support Manager for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE CORPORATE SUPPORT MANAGER

People Management and Team Performance (30%)

• Lead, manage and support a team of Executive Support Officers and Business Support Officers.
• Take responsibility for performance management, attendance, conduct and capability matters.
• Hold difficult conversations where required and address underperformance appropriately.
• Foster a culture of accountability, collaboration and continuous improvement.

Operational Leadership and Service Delivery (25%)

• Provide day-to-day operational leadership of the Corporate Support function.
• Ensure workloads are effectively managed and priorities are coordinated.
• Maintain consistent delivery of support services across the organisation.
• Act as the escalation point for operational issues and ensure timely resolution of service delivery challenges.

Resource Planning and Matrix Management (15%)

• Coordinate resources across the Corporate Support function within a matrix management environment.
• Ensure work is appropriately allocated while maintaining line management responsibility.
• Work closely with directors and senior stakeholders to balance competing priorities and respond to changing business needs.

• Operational Oversight and Business Support Services (15%)
• Oversee the delivery of key business support activities, including travel and accommodation arrangements, administrative services and operational processes.
• Ensure activities are delivered efficiently, consistently and in accordance with organisational policies and procedures.

Stakeholder Management and Problem Resolution (10%)

• Build effective working relationships with senior leaders and stakeholders.
• Provide practical solutions to operational challenges.
• Exercise sound judgement when dealing with sensitive issues.
• Ensure concerns are escalated and resolved appropriately.

• Budget and Governance Responsibilities (5%)
• Act as a budget holder for designated areas of responsibility.
• Authorise expenditure and ensure resources are used effectively and in line with organisational controls.

  SKILLS/EXPERIENCE OF THE CORPORATE SUPPORT MANAGER

  Essential Experience

• Proven experience of managing administrative, business support or corporate support teams.
• Significant experience of people management, including attendance, performance, conduct and capability management.
• Experience of working in a matrix management environment.
• Experience of managing competing priorities and operational workloads.
• Experience of building effective relationships with senior stakeholders.

  Essential Skills

• Strong leadership and team management skills.
• Ability to hold difficult conversations and address performance issues effectively.
• Excellent communication and interpersonal skills.
• Strong organisational and resource planning capability.
• Sound problem-solving and decision-making skills.

  Essential Knowledge

• Understanding of employment policies and people management practices.
• Knowledge of business support and administrative service delivery.
• Understanding of governance, budget management and organisational controls.

If you are a Corporate Support Manager, apply now or send your CV to Spinwell!

We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.

Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us

Disability Confident

As a member of the disability confident scheme, the client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.