Role: Policy & Performance Officer (Property & Housing Services) REF 24394
Contract Length: 6 months
Location: Hybrid/Epping - minimum 1 day per week onsite
IR35: Inside
Pay Rate to Intermediary: £20.52 per hour
Security Clearance: BPSS
About the Role
Spinwell is recruiting for a Policy & Performance Officer for an excellent opportunity within the public sector.
Key Responsibilities
Policy Development & Research
- Lead the development of the Council's Local Supported Housing Strategy in line with legislative requirements.
- Conduct detailed research and needs analysis, evaluating housing supply, demand, demographic trends, and unmet need across the district.
- Develop evidence-based policy recommendations that support service improvement and strategic decision-making.
- Consult with tenants, residents, community groups and partner agencies to ensure strategies reflect local needs and priorities.
- Coordinate the review and development of housing policies and strategies, ensuring compliance with changing legislation and best practice.
Performance & Data Analysis
- Develop and maintain the Property & Housing Services performance management framework.
- Analyse complex housing and operational data, identifying trends, risks and opportunities for improvement.
- Produce high-quality performance reports, satisfaction analysis, and annual service reviews for senior leaders and stakeholders.
- Monitor compliance with statutory data collection and reporting requirements, ensuring accurate and timely submissions.
Governance & Corporate Responsibilities
- Ensure decision-making processes and governance requirements are effectively supported.
- Contribute to corporate planning, service planning and policy development activities.
- Support Housing & Property Services in meeting regulatory obligations and preparing for inspections.
- Promote excellence in governance, risk management, safeguarding, equality, transparency and service delivery.
Essential Skills and Experience
- Significant experience working within a Local Authority, Housing Association, Registered Social Landlord (RSL), or similarly complex public sector organisation
- Demonstrable experience in policy development, strategy creation, research, performance management, and data analysis
- Experience conducting robust research and translating findings into practical policy recommendations and service improvements
- Strong understanding of the challenges, priorities, and legislative framework affecting local government and housing services
- Experience producing reports, briefings, and presentations for a range of audiences including senior leaders and elected members
- Proven ability to manage competing priorities and deliver high-quality outcomes to tight deadlines
- Excellent research, analytical and problem-solving skills.
- The ability to interpret complex datasets and identify meaningful trends and insights.
- Outstanding report-writing skills, with the ability to communicate complex information clearly and concisely.
- Strong stakeholder management skills, capable of building productive relationships across organisations and sectors.
- A detailed understanding of current local government, housing, and regulatory issues.
- Experience using data and performance information to inform strategic decisions and service improvements.
- Strong IT skills, including Microsoft Excel, Word, PowerPoint and Outlook.
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